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      The Web of Technology and People: Challenges for Economic and Social Research

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      Prometheus
      Pluto Journals
      innovation, Internet, policy, research, social impact, technology society, trends
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            Abstract

            The study of technology and people has gained acceptance as a field for social inquiry, but it has remained outside the mainstream of the major disciplines and is dealt with as an interdisciplinary area of specialization across the social and economic sciences. In addition, this field has been fragmented further by particular technologies and issues, creating journals focused on privacy issues, others focused on education, for example, with a gulf remaining between social scientists on the one hand, and engineers and computer scientists on the other. There are also major regional divides, with academics in one part of the world often knowing little about work underway elsewhere. The world-wide push for technological innovation, therefore, demands that the social sciences build a more intensive and internationally networked effort to sustain research on the social aspects of technology, and bring it to bear on policy and practice.

            Enthusiasm over the Internet and other emerging technologies should not lull the social science research community into complacency. Ironically, unbridled optimism in the coming digital age, or biotech century, and trends in technological innovation and related research and development (R&D) could undermine the vitality of social and economic research. Any agenda for future social science research needs to place a higher priority on the study of technology, to better integrate work on a wider range of technologies, and to attend to a broad array of issues concerning how people produce, utilize, consume, and govern technologies. Otherwise, technical and social choices are likely to escape critical analysis in a wave of next generation enthusiasm.

            Content

            Author and article information

            Journal
            cpro20
            CPRO
            Prometheus
            Critical Studies in Innovation
            Pluto Journals
            0810-9028
            1470-1030
            March 1999
            : 17
            : 1
            : 5-20
            Affiliations
            Article
            8629393 Prometheus, Vol. 17, No. 1, 1999: pp. 5–20
            10.1080/08109029908629393
            469c07e6-3853-41f5-bdc4-baf47b428430
            Copyright Taylor & Francis Group, LLC

            All content is freely available without charge to users or their institutions. Users are allowed to read, download, copy, distribute, print, search, or link to the full texts of the articles in this journal without asking prior permission of the publisher or the author. Articles published in the journal are distributed under a http://creativecommons.org/licenses/by/4.0/.

            History
            Page count
            Figures: 0, Tables: 0, References: 67, Pages: 16
            Categories
            PAPERS

            Computer science,Arts,Social & Behavioral Sciences,Law,History,Economics
            social impact,research,trends,policy,innovation,Internet,technology society

            Notes and References

            1. This article originated as a report for the UK's Economic and Social Research Council (ESRC). The views expressed are those of the author and do not necessarily reflect those of the ESRC. My thanks to staff of the ESRC, Nicole Ellison, Martin Harris and Malcolm Peltu for their comments on earlier versions, and to the UK's Economic and Social Research Council (ESRC) for supporting this work.

            2. K. Kelly, Out of Control: The Mew Biology of Machines, Fourth Estate, London, 1994, p. 2.

            3. T. Forester, High-Tech Society: The Story of the Information Technology Revolution, MIT Press, Cambridge, 1987.

            4. S. G. Jones (ed.), CyberSociety: Computer-Mediated Communication and Community, Sage Publications, London, 1995.

            5. I. Miles, Mapping and Measuring the Information Economy, Library and Information Research Report 77, British Library, Boston Spa, UK, 1990; W. H. Dutton, Society on the Line: Information Politics in the Digital Age, Oxford University Press, Oxford, 1999.

            6. H Teich (ed.), Technology and the Future, St. Martin's Press, New York, 1997 (Seventh Edition), p. v.

            7. J. Ellul, The Technological Society (translated from the French by J. Wilkinson), Vintage Books, New York, 1964.

            8. D. MacKenzie and J. Wajcman (eds), The Social Shaping of Technology, Open University Press, Milton Keynes, 1985, p. 3.

            9. L. Winner, Autonomous Technology: Technics-out-of-Control as a Theme in Political Thought, The MIT Press, Cambridge, MA, 1977.

            10. H. Innis, Empire and Communications, University of Toronto Press, Toronto, revised 1972 (originally published in 1950 by Oxford University Press).

            11. M. McLuhan, Understanding Media: The Extensions of Man, Routledge, London, 1964 (reprinted 1994).

            12. E. M. Dickson, The Video Telephone: Impact of a Mew Era in Telecommunications, Praeger, New York, 1973.

            13. R. Williams and D. Edge, ‘The social shaping of technology’, in W. Dutton (ed.), with Malcolm Peltu, Information and Communication Technologies—Visions and Realities, Oxford University Press, Oxford and New York, 1996, pp. 69–86.

            14. G. I. Rochlin, Trapped in the Net: The Unanticipated Consequences of Computerization, Princeton University Press, Princeton, NJ, 1997.

            15. W. E. Bijker, T. P. Hughes and T. Pinch (eds), The Social Construction of Technological Systems: New Directions in the Sociology and History of Technology, The MIT Press, Cambridge, MA, 1987; D. MacKenzie, Knowing Machines, MIT Press, Cambridge, MA, 1996.

            16. R. Williams and D. Edge, op. cit.; S. Woolgar, ‘Technologies as cultural artefacts’, in W. H. Dutton, op. cit., 1996, pp. 87–102; B. Winston, Media Technology and Society-A History: From the Telegraph to the Internet, Routledge, London, 1998.

            17. R. Mansell and R. Silverstone, Communication by Design: The Politics of Information and Communication Technologies, Oxford University Press, Oxford, 1996, pp. 39–41.

            18. D. Bell, The Coming of Post-Industrial Society: A Venture in Social Forecasting, 1974 (original 1973), Heinemann, London (originally published in 1973 by Basic Books, New York).

            19. Earlier work that influenced Bell's notion of a post-industrial, information society included Machlup's analysis of statistics on the production and distribution of information. See F. Machlup, The Production and Distribution of Knowledge in the United States, Princeton University Press, Princeton, 1962 (reprinted 1972).

            20. For example, Kubicek and others trace the ways in which policies toward information infrastructures in the EU and USA have been shaped by notions of the information society. See H. Kubicek, W. Dutton and R. Williams (eds), The Social Shaping of the Information Superhighway: European and American Roads to the Information Society, Campus Verlag, Frankfurt and St. Martin's Press, New York, 1997.

            21. M. Castells, The Rise of the Network Society: The Information Age: Economy, Society and Culture, Volume 1, Blackwell Publishers, Oxford, 1996.

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            23. Back cover of M. Dertouzos, What Will Be: How the New World of Information will Change Our Lives, HarperEdge, San Francisco, 1998.

            24. J. J. Corn (ed.), Imagining Tomorrow: History, Technology, and the American Future, The MIT Press, Cambridge, MA, 1986, pp. 219–29; I. Miles, ‘The information society: competing perspectives on the social and economic implications of information and communication technologies’, in W. H. Dutton, op. cit., 1996, pp. 37–52.

            25. This is true even in the case of those who eschew forecasting in favor of empirical research on past or emerging developments. To the degree that they assume their findings will have any relevance to policy or practice, they must make some forecasts in the form of working assumptions about the future.

            26. Fifteen sectors identified by the technology foresight programme were agriculture, natural resources and the environment; chemicals; communications; construction; defence and aerospace; energy; financial services; food and drink; health and life sciences; IT/electronics; leisure and learning; manufacturing, production, and business processes; materials; retail and distribution; and transport.

            27. B. Ryan and N. C. Gross, ‘The diffusion of hybrid seed corn in two Iowa communities’, Rural Sociology, 8, 1943, pp. 15–24. For a discussion of the contributions of this study, see E. M. Rogers and F. F. Schoemaker, Communication of Innovations: A Cross-Cultural Approach, The Free Press, New York, 1971, pp. 54–55.

            28. D. Stout, ‘ICTs and technology foresight’ in W. H. Dutton, op. cit., 1999, pp. 333–35.

            29. H. Sackman, Biomedical Information Technology: Global Social Responsibilities for the Democratic Age, Academic Press, New York, 1997.

            30. N. Clark, ‘Materializing informatics: from data processing to molecular engineering’, Information, Communication and Society, 1, 1, 1998, pp. 70–90.

            31. M. Cetron and O. Davies, op. cit.; F. Coates et al., op. cit.; M. Dertouzos, op. cit.

            32. S.J. Emmott (ed.), Information Superhighways: Multimedia Users and Futures, Academic Press, New York and London, 1995; N. Negroponte, Being Digital, Hodder and Stoughton, London and Alfred A. Knopf, Inc., New York, 1995.

            33. W. H. Dutton, J. G. Blunder and K. L. Kraemer (eds), Wired Cities: Shaping the Future of Communications, G. K. Hall, Macmillan, New York, 1987; N. Garnham, ‘Constraints on multimedia convergence’, in W. H. Dutton, op. cit., 1996, pp. 103–19.

            34. R. Vartabedian, ‘Commercial satellite boom boosts firms to new heights’, Los Angeles Times, 16 June 1998.

            35. J. V. Evans, ‘New satellites for personal communications’, Scientific American, April 1998, pp. 70–77.

            36. L.A. Culture Net: A Digital Cultural Communityhttp://www.lacn.org

            37. PITAC, The President's Information Technology Advisory Committee, ‘Interim Report to the President’, National Coordination Office for Computing, Information, and Communications, Arlington, VA, August 1998.

            38. President Bill Clinton, Letter in response to PITAC Interim Report, 10 August 1998.

            39. One of the first major collections of social research on the telephone, for example, was occasioned by a celebration of the centennial of the telephone. See I. de Sola Pool (ed.), The Social Impact of the Telephone, The MIT Press, Cambridge, MA and London, 1977.

            40. H. Wurtzel and C. Turner, ‘Latent functions of the telephone: what missing the extension means’, in I. de Sola Pool, Ibid., pp. 246–61.

            41. While nearly a cliché, this metaphor was applied to the media by Marshall McLuhan, op. cit.

            42. For example, the Social Science Computer Review has tended to follow this trend, largely because that is the interest of its readers and the thrust of papers submitted to the journal.

            43. J. R. Young, ‘Using computer models to study the complexities of human society’, The Chronicle of Higher Education, 24 July 1998, pp. A17, A19.

            44. R. W. Lucky, Silicon Dreams, St. Martin's Press, New York, 1989.

            45. A. Penzias, Harmony: Business, Technology, and Life After Paperwork, HarperCollins Publishers, New York, 1995.

            46. M. Dertouzos, op. cit.

            47. Rep. G. E. Brown, Jr, ‘Defining values for research and technology’, The Chronicle of Higher Education, 10 July 1998, pp. B4–5.

            48. These issues have supported the development of the Ethical, Legal and Social Implications (ELSI) Research Program of the National Human Genome Research Institute.

            49. This categorization was developed originally for a synthesis of research on ICTs in W. H. Dutton, op. cit., 1996, p. 3. However, it can be easily applied to research on technology more generally.

            50. Adapted from W. H. Dutton, op. cit., 1996, p. 3.

            51. C. Freeman, ‘The factory of the future and the productivity paradox’, in W. H. Dutton, op. cit., 1996, pp. 123–41.

            52. See J. Goddard and R. Richardson, ‘Why geography will still matter: what jobs go where?’, in W. H. Dutton, op. cit., 1996, pp. 197–214. Heightened interest in the interactions of technology and geography has led to the creation of a new focus within geography and urban planning departments on ICTs, and led to the development of journals, such as Space & Polity, published by Carfax in Oxford.

            53. R. Silverstone and E. Hirsch (eds), Consuming Technologies: Media and Information in Domestic Spaces, Routledge, London and New York, 1992; R. Mansell and R. Silverstone, op. cit.

            54. H. I. Schiller, Information Inequality: The Deepening Social Crisis in America, Routledge, London, 1996; B. D. Loader (ed.), Cyberspace Divide: Equality, Agency and Policy in the Information Society, London, Routledge, 1998.

            55. W. H. Dutton, op. cit., 1999.

            56. For example, the Computer Science and Telecommunications Board of the US National Research Council launched a cooperative study in 1997 with the Max Planck Institute to investigate the implications of global networks on local and national sovereignty.

            57. W. B. Thompson (ed.), Controlling Technology: Contemporary Issues, Prometheus Books, Buffalo, NY, 1991.

            58. J. Ellul, op. cit.; D. Ronfeldt, ‘Cyberocracy is coming’, The Information Society, 8, 1992, pp. 243–96.

            59. J. N. Beniger, The Control Revolution, Harvard University Press, Cambridge, 1986.

            60. I. de Sola Pool, Technologies of Freedom, The Belknap Press of Harvard University Press, Cambridge, MA and London, 1983; J. Arquilla and D. Ronfeldt, ‘Preparing for information-age conflict’, Information, Communication & Society, 1, 1, 1998, pp. 1–22.

            61. J. N. Danziger, W. H. Dutton, R. Kling and K. L. Kraemer, Computers and Politics, Columbia University Press, New York, 1982.

            62. R. Sclove, Technology and Democracy, Guilford Press, New York, 1995; Rep. G. E. Brown, Jr, op. cit.

            63. C. Freeman, ‘The two-edged nature of technical change: employment and unemployment’, in W. H. Dutton, op. cit., 1996, pp. 19–36; K. L. Kraemer and J. Dedrick, ‘IT and economic development: international competitiveness’, in W. H. Dutton, op. cit., 1996, pp. 319–33.

            64. C. Freeman, 1996, ‘Factory of the future and the productivity paradox’, in W. H. Dutton, op. cit., 1996, pp. 132–34; S. Dewan and K. L. Kraemer, ‘Information technology and productivity: evidence from country-level data,’ unpublished paper, Center for Research on Information Technology and Organizations, UC Irvine, Irvine, CA, 1998.

            65. M. Peltu, D. MacKenzie, S. Shapiro and W. H. Dutton, ‘Computer power and human limits’, in W. H. Dutton, op. cit., 1996, pp. 177–95; G. I. Rochlin, op. cit.

            66. J. Arquilla and D. Ronfeldt, op. cit.

            67. M. Castells, op. cit.

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